How it works
Every engagement follows a transparent, documented path. You approve a written scope and fixed fee before any work begins, you get regular updates, and every project ends with a walkthrough.
- ✓Signed Scope of Work
- ✓NDA before you share
- ✓Named lead researcher
- ✓Milestone payments
- ✓Walkthrough included
- ✓GBP · USD · CAD · AED
Enquiry
Day 0–1You
Share a short brief through the form or WhatsApp.
We
We reply within one working day with questions and a call slot.
You receive
Acknowledgement + call invite
Discovery call
20–30 minutes, freeYou
Explain the decision the research must support, your audience and available data.
We
A senior researcher listens, tests feasibility and suggests options.
You receive
Call notes
Scope of Work (SOW)
Day 2–4You
Review, request changes, approve.
We
A written SOW: objectives, research questions, method, sample, deliverables, exclusions, timeline and fixed fee. NDA signed if needed.
You receive
Signed SOW + NDA
Project plan & kick-off
Week 1You
Share data, contacts and brand guidelines.
We
Named lead researcher, milestone calendar, shared folder and milestone payment schedule.
You receive
Project plan + calendar
Research & check-ins
WeeklyYou
Join a short update call or read the weekly note.
We
Fieldwork and analysis, with a mid-point review of early findings.
You receive
Weekly progress notes
Delivery & walkthrough
Final weekYou
Join the walkthrough with your team.
We
Report, data and slides, plus a live session explaining methods and findings. One revision round included.
You receive
Report, data, deck, session recording
After-care
30 daysYou
Ask questions as you use the findings.
We
Clarifications at no cost; optional retainer for ongoing research.
You receive
Continued support
Enquiry
Day 0–1You
Send your subject, stage and deadline through the form or WhatsApp.
We
We reply within one working day and offer a consultation slot.
You receive
Confirmation email
Free consultation
20 minutesYou
Tell us where you are stuck and share your university guidelines.
We
We assess your stage and check what support your university allows.
You receive
Consultation notes
Mentoring plan
Day 2–3You
Review and approve the plan.
We
We send a written plan: goals, stages covered, number of sessions, mentor name and fixed fee.
You receive
Written mentoring plan
Sessions & feedback
WeeklyYou
Write your drafts and bring questions.
We
Your mentor teaches the method and returns detailed feedback on your own text.
You receive
Session notes + tracked feedback
Analysis tutoring
As neededYou
Bring your data.
We
We run the analysis with you in SPSS, R, NVivo or SmartPLS and explain each result.
You receive
Annotated output you understand
Final review & viva prep
Before submissionYou
Share your final draft.
We
Language editing, referencing check and mock viva questions.
You receive
Edited draft + mock viva
After-care
30 daysYou
Ask follow-up questions.
We
We answer questions and help with examiner corrections.
You receive
Continued support
What is in a Scope of Work (SOW)?
The SOW is the document you approve in step 3. It protects both sides and removes surprises. A typical SOW contains:
- 1. Background and objective
- The decision or question the research supports.
- 2. Research questions
- Three to six specific questions the work will answer.
- 3. Method and sample
- Design, data sources, sample size and tools.
- 4. Deliverables
- Report length, data files, slides and the walkthrough session.
- 5. Exclusions
- What is not included, so expectations are clear.
- 6. Timeline and milestones
- Dates for kick-off, mid-point review and delivery.
- 7. Team
- Named lead researcher and their qualifications.
- 8. Fee and payment schedule
- Fixed fee in GBP, USD, CAD or AED, paid by milestone.
- 9. Confidentiality and ownership
- NDA terms and who owns the outputs.
- 10. Revisions
- One revision round included; further changes quoted in advance.
Payment
Organisations usually pay 40% on approval of the SOW, 30% at the mid-point review and 30% on delivery. Mentoring is paid per session or per package. We accept international bank transfer.
Frequently asked questions
Is the discovery call really free?
Yes. It is a 20–30 minute conversation with no obligation.
What if the scope changes during the project?
We pause, agree a written change to the SOW and fee, and only then continue.
Can I speak to the researcher directly?
Yes. Your lead researcher is named in the SOW and joins the check-ins and walkthrough.
