Research for Hospitals, Clinics & Care Providers
Healthcare and care providers are judged on quality and experience.
- ✓Signed Scope of Work
- ✓NDA before you share
- ✓Named lead researcher
- ✓Milestone payments
- ✓Walkthrough included
- ✓GBP · USD · CAD · AED
Questions we answer
- How do patients and families experience our service?
- Where are the quality and safety gaps?
- How are our staff coping, and what will reduce turnover?
- How do we present evidence to regulators and boards?
Research we deliver
Patient & family experience surveys
Validated instruments, analysis and improvement priorities.
Service-quality audits
Structured reviews against standards, with an action plan.
Staff wellbeing & retention research
Confidential surveys and interviews with clear recommendations.
Healthcare white papers & reports
Evidence summaries for boards, partners and the public.
Literature & evidence reviews
Up-to-date reviews to support new services or protocols.
Data analysis & dashboards
Turning service data into clear dashboards and reports.
Enquiry
Day 0–1You
Share a short brief through the form or WhatsApp.
We
We reply within one working day with questions and a call slot.
You receive
Acknowledgement + call invite
Discovery call
20–30 minutes, freeYou
Explain the decision the research must support, your audience and available data.
We
A senior researcher listens, tests feasibility and suggests options.
You receive
Call notes
Scope of Work (SOW)
Day 2–4You
Review, request changes, approve.
We
A written SOW: objectives, research questions, method, sample, deliverables, exclusions, timeline and fixed fee. NDA signed if needed.
You receive
Signed SOW + NDA
Project plan & kick-off
Week 1You
Share data, contacts and brand guidelines.
We
Named lead researcher, milestone calendar, shared folder and milestone payment schedule.
You receive
Project plan + calendar
Research & check-ins
WeeklyYou
Join a short update call or read the weekly note.
We
Fieldwork and analysis, with a mid-point review of early findings.
You receive
Weekly progress notes
Delivery & walkthrough
Final weekYou
Join the walkthrough with your team.
We
Report, data and slides, plus a live session explaining methods and findings. One revision round included.
You receive
Report, data, deck, session recording
After-care
30 daysYou
Ask questions as you use the findings.
We
Clarifications at no cost; optional retainer for ongoing research.
You receive
Continued support
| Deliverables | Report, board summary, dashboard where relevant, and a briefing session. |
| Timeline | 2–6 weeks |
| Walkthrough | Included |
| Billing | Fixed fee, by milestone · GBP, USD, CAD, AED |
A group of care homes in Ontario wanted to understand high staff turnover. We surveyed 160 staff anonymously and ran 10 interviews; the report identified shift patterns and induction as the top drivers, with five low-cost fixes.
How do you protect sensitive data?
We work with anonymised or de-identified data wherever possible and follow your data-protection requirements.
Do you do clinical trials?
No. We focus on service, experience and evidence research, not clinical trials.
